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BOOKING TERMS & CONDITIONS
Reservations and Payments:
A non refundable deposit of 40% of the total tour price is required at
the time of tour booking. The remainder of the total quoted tour price
is due 60 days before the departure date. If your reservation is made
within 60 days of departure, the entire cost of the trip must be paid on
confirmation. Accepted methods of payment include wire transfer, cash and credit card (JCB, Visa, Master and American
Express). Use of credit card does attract a 5% surcharge for handling.
Cancellations and Refunds:
Cancellations received more than 60 days prior to departure will be
subject to the loss of deposit. Cancellations received sixty days or
less prior to departure will be subject to the following forfeit fees:
*60 - 30 days, 40% of tour cost;
*29 - 16 days, 60% of tour cost;
*Less than 16 days, 100% of tour cost.
No refunds are given for: lost travel time or substitution of facilities
and/or accommodations; itineraries amended after departure; not
appearing for any accommodation, tour, game viewing or other booked
activities; and/or cutting short the booked itinerary for any reason.
Accommodations:
All quoted tour prices include accommodations based on double occupancy.
There is a supplemental fee for single occupancy accommodations. In some
lodges, children of certain age are not permitted unless where advised
accordingly.
Meals:
Meals are included in the tour price as stated in the itinerary,
B=Breakfast, L=Lunch and D=Dinner.
Baggage:
You may take along two normal size pieces of luggage, not exceeding a
total of 44 lbs. per person. On charter flights in Africa the baggage
allowance may be less. Arrangements have been made for safe storage
while on tour. However, all baggage is at the tour member's risk whilst
on tour. We highly recommend baggage insurance.
Gratuities, Taxes and Entrances Fees:
Charges for hotel taxes are included, as well as game park entrance fees
and to all wildlife reserves included in the itinerary. In Africa, tips
to driver-guides and escorts are not included and are at your
discretion, though
unavoidable.
Not Included in Quoted Tour Prices:
The following items are not included in quoted tour prices: costs of
obtaining passports or visas; personal expenses such as beverages,
laundry and room service; gratuities to your safari escort, camp staff,
driver-guides; excess baggage fees; communication charges; airport
departure taxes; meals not specified in your itinerary; any airfares
unless where specifically mentioned otherwise in the itinerary.
Insurance:
We strongly recommend you protect yourself with a short-term traveler's
insurance policy to cover baggage loss, accident, medical emergencies,
and trip cancellation.
Limitations of Liability:
Mount Kenya Climbing Expeditions, its Owners, Outfitters, Agents and
Employees give notice that they act only as agent for the owners,
contractors and suppliers providing means of transportation and/or all
related travel services and assumes no responsibility whatsoever for
injury, personal illness, loss or damage to person or property in
connection with any service resulting directly from: act of God;
detention; annoyance; delays; expenses arising from quarantine; strikes;
thefts; pilferage; force majeure; failure of any means of conveyance to
arrive or depart as scheduled; civil disturbances; terrorism; government
restrictions or regulations; and discrepancies or changes in hotel
services in which it has no control.
Mount Kenya Climbing Expeditions and/or its local operators reserve the
right to make reasonable changes in the itinerary when deemed advisable
for the comfort and safety of passengers, which includes but is not
limited to: the substitution of hotels, alteration of the itinerary, and
reversing the order of the places to be visited.
Mount Kenya Climbing Expeditions and its local operators, their tours
and/or suppliers of services, and other co-operating agencies reserve
the right to refuse individuals from a safari without refund who acts in
a manner which is unsafe for themselves, or inconsiderate or unsafe to
fellow travelers, and/or who ignores the requests of their guide (s) to
act in a safe and responsible manner. On advancement of deposit to Mount
Kenya Climbing Expeditions, the depositor agrees to be bound by the
above described terms and conditions. Mount Kenya Climbing Expeditions
hereby notifies all passengers that any matter or cases relating to any
tour is subject to/or governed by the rules and laws of the country to
which it takes place and no other country.
Risks:
Mount Kenya Climbing Expeditions draws your attention to the fact that
there are certain inherent dangers involved with adventure travel, and
the client accepts them at his/her own risk. It is however advisable to
take travel insurance and a separate baggage loss before arrival to East
Africa.
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